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First National Bank of Clarksdale, Your Hometown Bank, Bank of Oxford - a branch of First National Bank of Clarksdale
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EFT Disclosures

ELECTRONIC FUND TRANSFERS YOUR RIGHTS AND RESPONSIBILITIES


Indicated below are types of Electronic Fund Transfers we are capable of handling, some of which may not apply to your account. Please read this disclosure carefully because it tells you your rights and obligations for the transactions listed. You should keep this notice for future reference.

Preauthorized credits. You may make arrangements for certain direct deposits (such as U.S. Treasury (Social Security)) to be accepted into your checking or savings account(s).

Preauthorized payments. You may make arrangements to pay certain recurring bills from your checking or savings account(s).

Electronic check conversion - types of transfers - Your check can result in an electronic funds transfer. This can happen in several ways. For example:

  • You can purchase goods or pay for services and authorize a merchant or service provider to convert your check into an electronic funds transfer.

  • At the time you offer a check to a merchant or service provider, you may be asked to authorize the merchant or service provider to electronically collect a charge in the event the check is returned for insufficient funds. Paying such a fee electronically is an electronic funds transfer.

Your authorization to make these types of electronic funds transfers may be expressed in writing or implied through the posting of a sign.

Anytime Access Telephone Transfers - types of transfers - You may access your account by telephone 24 hours a day at (662) 627-5047 using your personal identification number, a touch tone phone, your account numbers and the last four digits of your social security number (for initial access only), to:

  • transfer funds from checking to checking
  • transfer funds from checking to savings
  • transfer funds from savings to checking
  • transfer funds from savings to savings
  • get information about:
    • the account balance of checking accounts
    • the last deposit to checking accounts
    • all transactions posted to checking accounts within the last 45 days
    • the account balance of savings accounts
    • the last deposit to savings accounts
    • all transactions posted to savings accounts within the last 45 days
  • inquire about a specific check number
  • request a fax listing of checks cleared within the last 45 days
  • obtain the current interest rate and interest earned year-to-date on savings accounts
  • obtain loan balance, information about last payment, payoff information, and amount of interest paid year-to-date
  • obtain the current balance, current rate, maturity date, and next interest payment for certificates and IRA's
All transactions after 4:00 pm Monday-Thursday and after 5 pm Friday will be considered made on the next business day.

Notice Regarding ATM Fees By Others - (a) If you use an automated teller machine that is not operated by us, you maybe charged a fee by the operator of the machine and/or by an automated transfer network.

ATM Transfers - Money Pass, Jeanie, Pulse and Plus Networks - types of transfers, dollar limitations, and charges - You may access your account(s) by ATM using your Bank card and personal identification number or Check Card and personal identification number, to:

  • get cash withdrawals from checking account(s) with a Check Card
    you may withdraw no more than $200.00 per processing day
    there is a charge of $1.00 per transactional ATMs we do not own or operate
  • get cash withdrawals from savings account(s) with a Check Card
    you may withdraw no more than $200.00 per processing day
    there is a charge of $1.00 per transaction at ATMs we do not own or operate
  • transfer funds from savings to checking account(s) with a Check Card
  • transfer funds from checking to savings account(s) with a Check Card
  • get information about:
    • the account balance of your checking account
    • the account balance of your savings accounts
      **Some of these services may not be available at all terminals**
Types of Check Card Point-of-Sale Transactions - You may access your checking account(s) to purchase goods (in person or by phone), pay for services (in person or by phone), get cash from a merchant, if the merchant permits, or from a participating financial institution, and do anything that you can do with a credit card (that a participating merchant will accept with a credit card).

Point-of-Sale Transactions - dollar limitations - Using your card:

  • you may not exceed your available account balance in transactions per day

On-Line Banking Computer Transfers-types of transfers and charges - You may access your account(s) by computer through the Internet at www.fnbclarksdale.com using your personal identification number, to:

  • transfer funds from checking to checking or savings
  • transfer funds from savings to checking or savings
  • make payments from checking or savings to loan accounts with us
  • make payments from checking to third parties such as phone bill or mortgage payment
  • get information about:
    • the account balance of checking or savings accounts
    • all transaction posted to checking or savings accounts within the last two years

FEES


  • We do not charge for direct deposits to any type of account.
    Except as indicated elsewhere, we do not charge for these electronic fund transfers.

DOCUMENTATION


  • Terminal transfers. You can get a receipt at the time you make any transfer to or from your account using one of our automated teller machines or point-of-sale terminals.
  • Preauthorized credits. If you have arranged to have direct deposits made to your account at least once every 60 days from the same person or company, you can call us at (662) 627-3261 to find out whether or not the deposit has been made.
  • Periodic statements.
    • You will get a monthly account statement from us for your checking accounts.
    • You will get a monthly account statement from us for your savings accounts, unless there are no transfers in a particular month. In any case you will get a statement at least quarterly.

PREAUTHORIZED PAYMENTS


  • Right to stop payment and procedure for doing so. If you have told us in advance to make regular payments out of your account, you can stop any of these payments. Here is how:
    • Call or write us at the telephone number or address listed in this brochure in time for us to receive your request 3 business days or more before the payment is scheduled to be made. If you call, we may also require you to put your request in writing and get it to us within 14 days after you call.
    • We will charge you $35.00 for each stop-payment order you give.
  • Notice of varying amounts. If these regular payments may vary in amount, the person you are going to pay will tell you, 10 days before each payment, when it will be made and how much it will be. (You may choose instead to get this notice only when the payment would differ by more than a certain amount from the previous payment, or when the amount would fall outside certain limits that you set.)
  • Liability for failure to stop payment of preauthorized transfer. If you order us to stop one of these payments 3 business days or more before the transfer is scheduled, and we do not do so, we will be liable for your losses or damages.

FINANCIAL INSTITUTION'S LIABILITY


Liability for failure to make transfers. If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will not be liable, for instance:

  1. If, through no fault of ours, you do not have enough money in your account to make the transfer.
  2. If you have an overdraft line and the transfer would go over the credit limit.
  3. If the automated teller machine where you are making the transfer does not have enough cash.
  4. If the terminal or system was not working properly and you knew about the breakdown when you started the transfer.
  5. If circumstances beyond our control (such as fire or flood) prevent the transfer, despite reasonable precautions that we have taken.
  6. There may be other exceptions stated in our agreement with you.

CONFIDENTIALITY


We will disclose information to third parties about your account or the transfers you make:
  1. where it is necessary for completing transfers; or
  2. in order to verify the existence and condition of your account for a third party, such as a credit bureau or merchant; or
  3. in order to comply with government agency or court orders; or
  4. if you give us written permission.

UNAUTHORIZED TRANSFERS


Consumer liability

Generally. Tell us AT ONCE if you believe your card and/or code has been lost or stolen. Telephoning is the best way of keeping your possible losses down. You could lose all the money in your account (plus your maximum overdraft line of credit). If you tell us within 2 business days, you can lose no more than $50 if someone used your card and/or code without your permission. (If you believe your card and/or code has been lost or stolen, and you tell us within 2 business days after you learn of the loss or theft, you can lose no more than $50 if someone used your card and/or code without your permission.)
If you do NOT tell us within 2 business days after you learn of the loss or theft of your card and/or code, and we can prove we could have stopped someone from using your card and/or code without your permission if you had told us, you could lose as much as $500.
Also, if your statement shows transfers that you did not make, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time.
If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time periods.
Additional Limits on Liability for Check Card. Unless you have been grossly negligent or have engaged in fraud, you will not be liable for any unauthorized transactions using your lost or stolen Check Card. This additional limit on liability does not apply to ATM transactions, to transactions using your Personal Identification Number which are not processed by VISA®, or to commercial cards.
Contact In event of unauthorized transfer. If you believe your card and/or code has been lost or stolen or that someone has transferred or may transfer money from your account without your permission, call or write us at the telephone number or address listed in this brochure.

ERROR RESOLUTION NOTICE


In Case of Errors or Questions About Your Electronic Transfers, Call or Write us at the telephone number or address listed in this brochure, as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.

  1. Tell us your name and account number (if any).
  2. Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.
  3. Tell us the dollar amount of the suspected error.
If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days.

We will determine whether an error has occurred within 10 business days (5 business days if the transfer involved a point-of-sale transaction and 20 business days if the transfer involved a new account) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days if the transfer involved a new account, a point-of-sale transaction, or a foreign-initiated transfer) to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days (5 business days if the transfer involved a point-of-sale transaction and 20 business days if the transfer involved a new account) for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. An account is considered a new account for 30 days after the first deposit is made, if you are a new customer.

We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation.

You may ask for copies of the documents that we used in our investigation.

FIRST NATIONAL BANK OF CLARKSDALE
AUDIT
402 EAST SECOND STREET, P.O. BOX 594
CLARKSDALE, MISSISSIPPI 38614
Business Days: Monday through Friday
Excluding Federal Holidays
Phone: (662) 627-3261
After hours, Weekends, or holidays
Report lost or stolen Debit Cards to 1-888-297-3416

MORE DETAILED INFORMATION IS AVAILABLE ON REQUEST